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your payslip.

Do you have questions about your payslip, have you spotted an error or do you need an explanation? Simply enter your query briefly in the form below.

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YOUR ENQUIRY

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Briefly describe what it is about and which billing statement is affected.

EMAILS FROM US

Sometimes our emails end up in the spam folder.

How to whitelist our senders →
SOMETIMES OUR EMAILS END UP IN YOUR SPAM FOLDER.

Whitelist our senders with your email provider.

Unfortunately, our emails also occasionally end up in the spam folders of various email providers. This is frustrating because it delays communication. Therefore, add the domains from which we write to you as permitted senders with your provider. Of course, we will never send you spam or irrelevant information.

staffeins.de
webeins.net
prozesstool.de
  1. Log in to your email inbox.
  2. Klicke oben im Suchfeld auf den Pfeil nach unten (neben der blauen Lupe). Jetzt erscheinen die Felder für die Suchkriterien.
  3. Gib im Feld „von“ staffeins.de ein.
  4. Click ‘Create filter with these search criteria’ at the bottom of the window.
  5. In the next selection area, click “never classify as spam”.
  6. Click on ‘Create filter’.

Repeat the entire process for webeins.net and prozesstool.de.

  1. Log in to your email inbox.
  2. Open the settings (at the bottom left of the screen).
  3. Click on Email again and then on “Go to settings”.
  4. Under ‘Security’, open the whitelist.
  5. Add one after the other staffeins.de, webeins.net and prozesstool.de and click “Save” each time.

Log in to your email inbox. Is there an email from @staffeins.de, @webeins.net or @prozesstool.de landed in your spam folder, select them and click “Not spam”. In future, these senders will no longer appear in the spam folder.

  1. Log in to your email inbox.
  2. Click on “Settings” (bottom left).
  3. Click on Email again and then on “go to settings”.
  4. Click on “Security” and then on “Friends and acquaintances”.
  5. Enter the following one after another in the “Email/domain” field staffeins.de, webeins.net and prozesstool.de and click “Save” each time.

Log in to your email inbox. Is there an email from @staffeins.de, @webeins.net or @prozesstool.de landed in your spam folder, select them and click “Not spam”. In future, these senders will no longer appear in the spam folder.

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