Terminal, quayside or on board: when a cruise ship docks, thousands of guests change over in a single day. You assist with check-in, welcome and direct passengers, and ensure that their holiday gets off to a relaxed start.
The client determines which terminal and tasks are required. You can see everything before accepting the shift.
1
CHECK-IN
Check in guests
At the counter or at self-service kiosks, you assist passengers with check-in and check their documents.
2
RECEPTION
Welcoming guests
You welcome arriving guests, answer their initial questions and put them in the holiday mood.
3
GUIDANCE
Guide passengers
You guide people through the terminal, manage queues and keep operations running smoothly.
4
INFO
Answer questions
Where is the baggage check-in desk, and when does boarding begin? You provide friendly and clear information.
5
DISEMBARKATION
Accompany departing guests
When disembarking, you show the way to luggage, buses and taxis.
6
ONBOARD VISITS
Accompany ship visits
On some assignments, you accompany visitor groups around the ship and introduce cabins and other areas.
In short: on busy days, it is one thing after another. If you stay friendly and keep an overview, this is the right place for you.
Particularly suitable for you if …
you enjoy being a host
You welcome guests as if they were in your own home – even the thousandth one of the day.
you like international guests
Passengers come from all over the world. You enjoy speaking English.
you find ships and ports exciting
You work where ocean giants dock – with a view of the water.
you have time during the season
Many kick-off days take place during the summer months – ideal for the university holidays.
NO TRAINING REQUIRED.
What you should bring with you.
You generally do not need any formal training. The specific requirements are set by the respective client – you can see them in the shift before accepting it.
Friendly manner
You remain warm and patient, even when many guests have questions at the same time.
English language skills
Many guests and crew members speak English. The client determines how good your English needs to be.
Reliability
The ship departs on time. You are there in time for check-in to begin.
Endurance
The first few days are long; you spend a lot of time standing and walking.
Well-groomed attire
A shirt is often provided, along with dark trousers and closed shoes. Exactly what is required is stated in your assignment information.
Safety in the port: Special security rules apply at cruise terminals. You need valid identification, and access is only granted to registered personnel. What you need to bring is stated on the shift.
GOOD TO KNOW
When, where and with whom you work.
Cruise assignments are based on the ships’ port call schedules. So that you know what to expect, here is the most important information about times, locations and the team.
Port Call Days
Working hours
Work takes place on days when ships dock – usually during the day, often for several hours. You will see the start time and duration before accepting.
Nationwide
Locations of deployment
Cruise ports and terminals throughout Germany. You choose assignments in your region.
Teamwork
Who you work with
You work in the client’s team, often together with many other people from Staff Eins.
No pressure: you only accept shifts that fit your schedule. If you like working at a company, you can become a regular member of staff there – with fixed shifts alongside familiar people.
CURRENT JOBS
Cruise-related job vacancies.
Here you can find current job vacancies in the cruise industry. Use the search and filters to refine the selection. If there is nothing suitable at the moment, reset the filter – then you will see all current jobs.
10 min.
to register
This is how you get to your first cruise assignment
1
Register
A few details and 5 mobile phone photos, no CV required.
2
Review & Contract
Real people review your documents by the next working day. Your employment contract is created based on your details – directly with the company you work for.
3
Choose Your Shifts
You can see all available appointments and accept whatever fits. One-time or every week at the same company.
4
Work & Money
Confirm your hours, done. With Staff-Eins payout, your money is guaranteed – with Blitz shifts, as early as the next working day.
Often, yes, because many guests come from abroad. The client determines which skills are required – this is stated in the shift details.
Am I travelling by ship too?
No. You work in the harbour or on board while the ship is berthed, and go home again after your shift.
When do the operations take place?
On days when ships dock – especially during the season from spring to autumn.
How much do I earn?
At least €16 per hour, for every shift. Some employers also pay additional supplements for night, Sunday or public holiday work – you will see this before accepting.